PLEASE be sure to check your order for sizing, color and quantity before you complete the ordering process.
RESTOCKING FEE 15%:
If you are not completely satisfied with your purchase follow our return policy to send your order back. We have a 15% restocking fee for items returned for a refund. No restocking fee on exchange for size or color of same helmet style. It is the customer's responsibility to cover the cost of shipping back to us and for return shipping on exchanges. We do this so we can keep our prices as low as possible.
If you need to return an item for any reason, please include a copy of the order form or invoice, and fill out the return form.
SIZE EXCHANGES
Size exchanges must be done within 14 days of receipt of the helmet. Returns for refund must be done within 30 days. Returns after 30 days will receive a store credit only and must be used within one year. Your UPS tracking number will determine the date you received your helmet. Upon receiving helmets please try them on immediately before removing any manufacturer's tags or labels, so that we are still able to offer it for sale as a new item should you decide to exchange it. There is no restocking fee for size exchanges.
Be sure to wrap all helmets before placing back in the box to avoid scuffing, and enclose all manufacturer's materials.
We cannot accept the return of used, scuffed or scratched helmets, so it is highly recommended that you carefully repack your helmet as it was shipped to you.
A minimum S/H fee of $9.95 will be charged to your credit card for exchanged items. Our prices are so low there is not enough profit to cover the cost of return shipping to you.
REFUNDS
No refunds on worn, scuffed or damaged helmets. If we cannot sell it as new, we will return it to you and charge your credit card for the
cost of return shipping to you.
RETURN SHIPMENT TO:
HelmetsRus
857 Taylor Road
Port Orange, FL 32127
USA
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